Operation Care
Support and operation as a service
More time for innovation
With our Operation Care, you can ensure a professional operation of your IT infrastructure at an attractive, all-inclusive cost.
A permanently assigned Service Manager will be your contact person. They will attend to any escalations and ensure ongoing optimization of support and operating processes, as well as assisting you in the further development of your IT infrastructure.
Our Operations Team will assume the daily operations and provide rapid support in the event of a malfunction. Industry recognized best practices are applied here and clearly defined service levels (SLAs) strictly adhered to.
This will allow your IT organization to delegate its support and operational tasks, facilitating instead an innovation drive and the creation of added value for your company.
