Improved accessibility for Teams Phone

Today we have great news for all Microsoft Teams Phone users: Since 1 April, Microsoft has increased service availability to an impressive 99.999%. This update to the Service Level Agreement emphasises Microsoft's commitment to reliable and uninterrupted calls via the Teams platform.

Why is this important?

The availability of communication services plays a crucial role in everyday business life. Especially at a time when many companies are increasingly focussing on digital communication and teleworking, it is important that calls work smoothly and without interruptions.

What does 99.999% availability mean?

An availability of 99.999% means that the service is unavailable for a maximum of 5.26 minutes per year. This is a very low downtime that is almost equivalent to continuous operation.

What does the updated contract contain?

The financially backed Service Level Agreement covers various aspects of the Teams Phone service, including Teams call plans, Teams Phone and PSTN audio conferencing. If availability falls below the specified 99.999% mark in a given month, Microsoft will reimburse the corresponding downtime in the form of a credit for the payout service.

How do you benefit?

As a Teams Phone user, you can rest assured that your communication will run smoothly and reliably. In the unlikely event of an outage, you benefit from the financial security provided by the updated service level agreements.

Conclusion

Microsoft always endeavours to offer its users the best possible experience. Increasing the availability to 99.999% is a further step in this direction and underlines Microsoft's promise to provide first-class services. For more information on the updated Service Level Agreement for Teams Phone and financial protection, please see the document below: Service Level Agreement for Teams Phone with an availability from 99,999 %.

Why Baggenstos is the first port of call for Microsoft Services

Baggenstos is the first port of call for Microsoft Services in Switzerland. As a long-standing Microsoft partner, we not only offer the latest technologies, but also comprehensive support and advice for companies of all sizes. Our team of experts is at your side, developing customised solutions and ensuring that your Microsoft services run smoothly.

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Referenz Video

Watch the video to see how Blumer Lehmann ► tho the referenz  successfully implemented Microsoft Teams telephony with Baggenstos, increased efficiency and improved networking in Switzerland, Germany and Luxembourg improved.

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• The source of today's article is this publication on the portal techcommunity.microsoft.com